Inactive Courses are not accessible to Students, but they are still available on Course Reports.

Archived Courses are not accessible to Students and are not available on Course Reports.

If a Student exceeds the retake limit of a Quiz or a Game, they will be redirected to the previous Module of the Course to review the educational content. They will then be able to retake the Quiz or Game.

Yes! Duplicating a Course in Foundation LMS is easy:

1. Navigate to Courses -> Online (or Live if applicable).
2. Locate the the Course you'd like to duplicate by typing all or part of its title in the "Filter Course" field.
3. Click the "Duplicate" icon () located in the Actions column.

First, go to the Course Details page and verify that your Course Start Date and Expiration Date are valid. if today's date falls outside of those dates, then the Course will not be accessible from your Portal home page, even if the Course Status is set to "active".

If your Course dates look good, check in the Portal Builder to ensure the Course is enabled:

1. Navigate to the Portal Builder.
2. Click the "Content" tab.
3. Expand the "Body" section.
4. Scroll down to the "Manage Online Courses" section.
5. Locate your Course. If it is not enabled, click the toggle button to enable it.

Yes! Go to the Course Builder, click the "ACTIONS" button (top right) and select "Preview as Student".

To determine how many Student registrations occurred within a specific time period:

1. Navigate to the Students page.
2. Select the desired date range in the date picker field (top right) and click "APPLY".
3. The Student list will now be filtered by Students who registered within the date range you selected in step 2. The total will appear in parenthesis to the right of the "Students" heading above the Student list.

Sometimes emails get held up in Spam. It happens to the best of us! If your Student is unable to locate the account activation email in their Spam folder, you can manually activate their account:

1. Navigate to System Users -> Manage Users.
2. Locate the the user by typing all or part of their name in the "Filter User" field.
3. Click the "Activate" icon () located in the actions column

To reset a user’s password:

1. Navigate to System Users -> Manage Users.
2. Locate the the user by typing all or part of their name in the "Filter User" field.
3. Click the "Reset Password" icon () located in the actions column.

1. Sign in as the Primary User of your Portal.
2. Navigate to the Company Profile.
3. Scroll down to “Custom Registration Fields for Students”. There you can add and edit custom registration fields.

1. Navigate to the Students page.
2. Locate the the user by typing all or part of their name in the "Filter User" field.
3. Click the "View" icon () located in the actions column.
4. Scroll down to the Courses section. There you will see a list of all the Courses the Student has interacted with. If the Student generated Certificates, you will be able to download them from here.

1. Navigate to System Users -> Manage Users.
2. Locate the the user by typing all or part of their name in the "Filter User" field.
3. Click the "Deactivate" icon () located in the actions column